From version < 2.3 >
edited by admin admin
on 2023/09/13 12:33
To version < 3.1
edited by admin admin
on 2023/09/27 18:53
<
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Content
... ... @@ -3,11 +3,12 @@
3 3  
4 4  For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}.
5 5  
6 +For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here</strong></a>{{/html}}
7 +Then choose Buses from the dropdown.
6 6  
7 -For general inquiries regarding MTA service, including schedules and service-related issues {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here</strong></a>{{/html}}.
9 +If your issue is **specifically** with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time),
10 +then please provide as much of the following information as you can, so that we can research the issue:\\
8 8  
9 -If you experience a problem with MTA Bus Time, please provide as much of the following information so we can research the issue:\\
10 -
11 11  * Date and time you experienced the problem
12 12  * The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
13 13  * Bus stop and/or route number
... ... @@ -15,16 +15,4 @@
15 15  * The web browser (and version) you were using.
16 16  * If you think it would help explain the problem, include a screenshot.
17 17  
18 - To provide feedback *only* for the MTA Bus Time website (for example, if a bus was not showing in MTA Bus Time), contact us at: {{html}}<strong>
19 -<script type="text/javascript" language="javascript">
20 -<!--
21 -ML="h\".:T<MslatigBq@>furo/=A em";
22 -MI="59H0CIAF1J9;8:D364G=B74;JI?J:90>2DC<1@64G=B74;JI?J:90>2DC<5E9@";
23 -OT="";
24 -for(j=0;j<MI.length;j++){
25 -OT+=ML.charAt(MI.charCodeAt(j)-48);
26 -}document.write(OT);
27 -// --></script>
28 -</strong>{{/html}} .
29 -
30 30