Changes for page Contact Us
Last modified by admin admin on 2023/09/27 18:53
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... ... @@ -3,11 +3,12 @@ 3 3 4 4 For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}. 5 5 6 +For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here</strong></a>{{/html}} 7 +Then choose Buses from the dropdown. 6 6 7 -For general inquiries regarding MTA service, including schedules and service-related issues {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here</strong></a>{{/html}}. 9 +If your issue is **specifically** with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time), 10 +then please provide as much of the following information as you can, so that we can research the issue:\\ 8 8 9 -If you experience a problem with MTA Bus Time, please provide as much of the following information so we can research the issue:\\ 10 - 11 11 * Date and time you experienced the problem 12 12 * The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door) 13 13 * Bus stop and/or route number ... ... @@ -15,16 +15,4 @@ 15 15 * The web browser (and version) you were using. 16 16 * If you think it would help explain the problem, include a screenshot. 17 17 18 - To provide feedback *only* for the MTA Bus Time website (for example, if a bus was not showing in MTA Bus Time), contact us at: {{html}}<strong> 19 -<script type="text/javascript" language="javascript"> 20 -<!-- 21 -ML="h\".:T<MslatigBq@>furo/=A em"; 22 -MI="59H0CIAF1J9;8:D364G=B74;JI?J:90>2DC<1@64G=B74;JI?J:90>2DC<5E9@"; 23 -OT=""; 24 -for(j=0;j<MI.length;j++){ 25 -OT+=ML.charAt(MI.charCodeAt(j)-48); 26 -}document.write(OT); 27 -// --></script> 28 -</strong>{{/html}} . 29 - 30 30