Contact Us

For help planning a trip, use MTA's Trip Planner.

For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question click here
Then choose Buses from the dropdown.

If your issue is specifically with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time),
then please provide as much of the following information as you can, so that we can research the issue:

  • Date and time you experienced the problem
  • The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
  • Bus stop and/or route number
  • Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
  • The web browser (and version) you were using.
  • If you think it would help explain the problem, include a screenshot.

 

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Created by admin admin on 2019/11/11 05:15