HelpMobile - Troubleshooting 

Page / - last modified by admin admin on 2023/09/13 13:02 

Troubleshooting 
last modified by admin admin
on 2023/09/13 13:02

Table of Contents
Troubleshooting

Troubleshooting
If MTA Bus Time isn't working as you expect, try the following tips:
•	MTA Bus Time currently provides real-time bus arrival information for bus routes serving Staten Island, the Bronx, the M34/A in Manhattan, and the B63 and B61 in Brooklyn. 
•	If you're searching by bus stop code, be sure the bus stop code you are using is six numbers long. It should not contain spaces, dashes or letters. If you need help finding your bus stop code, see Finding Your Bus Stop Code.
•	If you're searching by intersection, be sure to spell the street/avenue name completely and providing street types such as "St" or "Ave". There may be another street and avenue with the same name, so it's important to specify which one you are searching for. Make sure to separate the intersecting streets with "and" or "&". 
•	If you're having problems searching by bus stop code, try adding the bus route you're interested in.
•	Visit https://bustime34.mta.info for the M34 and M34A pilot in Manhattan.
If you still have issues using this service after trying the above, contact us.